Monday, 18 June 2018

Steps to Fix iPad/iPhone Error 9

iTunes error 9 is not commonly seen as error 4013/4014, but once you come across the error, it is as tricky as the other errors. Like other iTunes errors, error 9 comes up when you try to update or restore your iPhone 4/5/6/7 or iPad/iPad Mini/iPad Pro. The error can be triggered when:
  • Security software or firewall blocks iTunes from visiting Apple servers;
  • USB connection interrupts because of faulty cable, ports or others;
  • There is network settings error;
  • iPhone is in jailbroken state.
As you can see, it could be a hardware problem as well as software problem. Since a hardware problem is much easier to identify, we'll first try to fix error 9 from the hardware aspect, then dig into software-related solutions.
iTunes Error 9

Solutions for iTunes Error 9 Triggered by Hardware Issues

The hardware issues mainly refer to all stuffs that are related to USB connection: cable, ports, computer and iPhone/iPad itself. When the USB connection is disabled or loose, it can all trigger the iTunes errors.
Cable: Make sure that you are using a workable lightning cable or other certified 30-pin cable that is suitable for your iPad or iPhone. You might use another cable for connection and see if the error 9 is fixed.
USB Ports: Try to connect your iPad or iPhone to other USB port of your computer. Sometimes, it is one of the USB port that is corrupted.
Computer: Change to other computer to restore or update your iPhone. Also make sure that the iTunes you are using has been upgraded to the latest version.
iOS device: Restart your iPhone or iPad to fix any possible glitches on the iOS device.
If the iTunes error 9 continues, you may need to apply some software solutions.

Solutions for iTunes Error 9 Triggered by Software Issues

Fix iTunes Error 9 with System Recovery Software
Software issues is manifold and complicated. For regular users like us who know little about the tech, an all-in-one software is a better option. FonePaw iOS System Recovery is the software that is suitable for any user.
The software uses one easy-to-use method to fix various iOS system problems: iTunes errors, iPhone/iPad stuck at Recovery Mode/DFU Mode or black/red/blue screen... So with the software, you don't have to figure out what cause the error 9 or try different solutions one by one. Just follow the instruction on the program and click several buttons. The software will take care of all the technical job.
  • The program will automatically upgrade your iPhone/iPad to the newest iOS version after the repair.
  • Jailbroken or SIM unlocked iDevice will be unjailbroken or lock free again after the error is fixed.
1. Download & Launch iOS System Recovery
   Download the program on your computer and find repairing function on "More tools" > "iOS System Recovery".
2. Detect iPhone/iPad
Connect iPhone or iPad to the computer via USB cable. The program will detect the device and decide if it is in abnormal state. Click "Confirm" to fix the abnormal iPhone.
Detect Abnormal iPhone
3. Put iPhone/iPad into Recovery Mode
You'll see the tutorials on putting iPhone 4/5/5s/6/6 Plus/7 or iPad in recovery mode. Fix error 9 in recovery mode won't erase any data on your device.
Put Device in Recovery Mode
4. Check iOS Device Information
The program will then display the device information. Check if the information is correct about your device. This is important because the program will download plug-in for your device according to the information.
Check Device Information
Tip: If you are not sure about the device model, click the question mark to see instruction for how to check model number on iPhone/iPad.
5. Download Plug-in & Fix iTunes Error
Click "Repair" button to begin downloading plug-in and fixing iPhone/iPad error 9. Please don't move, use, or disconnect your iPhone/iPad during the process. The device will reboot when the repairing is completed.
Repair Completed
Now you have upgraded your iOS device to newest version with the error 9 fixed.
Check Security/ Anti-virus / Firewall Settings on Computer
When upgrading or restoring iPad or iPhone, iTunes has to access various network servers. If security, anti-virus, firewall program prevent iTunes from communicating with the servers, errors are triggered.
Therefore, make sure that your computer doesn't use proxy/vpn, which might block the connection between iTunes and Apple servers. And if you have security or anti-virus enabled on the computer, temporarily disable the programs as well firewall. If the iOS upgrade or restore runs smoothly with the options disabled, re-enable the options after upgrading or restoring iPhone/iPad.
Firewall Disable
For more iTunes errors, please refer to the solutions to fix iTunes error 143194.

Thursday, 22 June 2017

How to Fix ipad air 2 error 4013?

If you see error 9, 4005, 4013, or 4014 when you restore your iOS device

When you try to update or restore your iPhone, iPad, or iPod touch, you might see one of these messages in iTunes.

Try to update your iOS device again

If your iOS device disconnects during the update or restore or if iTunes couldn't tell the device to restore, you might see one of these messages: 
  • The iPhone [device name] could not be restored. An unknown error occurred (9).
  • The iPhone [device name] could not be restored. An unknown error occurred (4005).
  • The iPhone [device name] could not be restored. An unknown error occurred (4013).
  • The iPhone [device name] could not be restored. An unknown error occurred (4014).
Try these steps:
  1. Install the latest version of iTunes.
  2. Force your device to restart:
    • On an iPhone 7 or iPhone 7 Plus, press and hold both the Sleep/Wake and Volume Down buttons for at least ten seconds, until you see the Apple logo.
    • On iPhone 6s and earlier, iPad, or iPod touch, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.
  3. Connect your device to your computer using a USB cable. 
  4. When iTunes asks you to update or restore, click Update (not Restore) to reinstall iOS and keep your personal data.

If you still need help, try these steps

If you can update, but your device starts up in recovery mode, follow the steps above again. On step 4, choose Restore instead of Update. After the restore completes, you need to set up your device from a backup.
If you continue to see an error during the update:
  1. Check for updates to your Mac or PC. If you restart your computer for an update, check for updates again after you restart.
  2. Try to restore your device using another USB cable.
  3. Try to restore your device on another computer.
If you continue to see error 9, 4005, 4013, or 4014 when you try to restore your iPhone, iPad, or iPod touch, contact us.

Tuesday, 20 June 2017

Customer Support

Contact Apple for support and service - Apple Support

Get in touch:
Phone Number: 1–800-582-2431
Corporate Office: 21999 Hacienda Boulevard, California City, CA 93505 (USA)

Monday, 26 December 2016

Why Macbook Pro 2016 is The First Apple Laptop Not Recommended By Consumer Reports?

Consumer Reports which is one of the highly reputed publications and known for its excellent reviews on laptops says that the latest Apple Macbook Pro has issues with consistent battery life. Apple claims that the battery life of latest Macbook pro is 10 hours, but according to Consumer Reports the Apple claim is false. It also says that the average battery life of Macbook Pro 2016 is from 4 hours to 9 hours. If you face any problem in your Apple Macbook then you can take assistance from Apple Mac help team.

ü  Various Tests Conducted on Latest Macbook Pro Proves Inconsistent battery life:

From many years the Apple Macbook Pro series has received excellent reviews and recommendations from various publications across the globe. The Consumer Reports has conducted tests to check the battery life on all the three variants of the latest Apple Macbook Pro. It includes the 13 inch model without the touch bar, 13 inch model with the touch bar and the 15 inch model with the touch bar.

ü  A Known issue in Apple Macbook 2016

The test starts when the battery is full. Ten web pages are downloaded and when the battery is empty the test ends. Also during the test the display were set to one hundred nits brightness and the automatic brightness is disabled. The final battery life result is the average sum of the trial measurements.  According to the test the 15 inch touch bar model runs 18.5 hours in the first test and 8 hours in the second test.

ü  Consumers Needs To Think Twice Before Buying the Latest Apple Macbook Pro

Whereas the 13 inch touch bar model gives sixteen hours of battery life in the first test, 12.75 hours battery life in the second test and 3.75 hours battery life in the third test. Also the 13 inch non touch bar model works 19.5 hours in the first test and 4.5 hours in the second test. The Consumer Reports decides to publish the lowest result of battery life from this test.  

Our Apple Technical Support service is available for different group of customers facing different kinds of issues related to Apple worldwide. We work 24 hours a day to meet their daily demands for various workings issues faced by them. We believe in customer satisfaction and have the best track record of the highest success rate to identify customer’s problem and solve them instantly with successful results. If you are looking to contact Apple Support and searching for online assistance to resolve all your problems, you can call us on our toll-free number and we will get back to you with online tech support service with the best customer care support solution at very reasonable charges.